Privacy Policy

GLP Global Privacy Statement

Overview – the key information you should be aware of

(A) Who we are: The GLP Group is represented for the purposes of this policy by GLP Pte Limited. All references in this policy to “GLP”, “our”, “us” or “we” refer to GLP Pte Limited and our affiliated companies. All references in this policy to “our website” are a reference to the website owned by GLP at www.glp.com.

(B) Our values and what this policy is for: We value your privacy and aim to be accountable, fair, and transparent in how we collect and use your personal information. We also want you to know your rights (where applicable) regarding your personal information.

In line with these values, this privacy policy explains what to expect when we collect and use your personal information. We have designed it to be easy to navigate, so you can find the information most relevant to you and our relationship with you.

We are always seeking to improve the information we provide to our customers and contacts. If you have any feedback on this privacy policy, please contact us using the details in section 12.

(C) Scope of this policy:
This policy describes our practices in connection with personal information that we may collect through:

Our website;
Our social media pages;
HTML-formatted email messages that we send to you linking to this policy;
Any other online or electronic communications with you as our investor, customer, prospective investor or customer, third-party provider, counterparty or supplier (or a representative of any of them); and
Any offline business interactions, such as investor, customer or marketing events that we host.

Depending on our relationship with you, we may collect and use your information in different ways. Please read the relevant sections to understand the information we collect about you and how we use it.

(D) What this policy contains: This privacy policy covers the following important topics relating to your information:

How we obtain your personal information;
Collection of your personal information and how we use it;
Legal basis for using your personal information;
Sharing your personal information;
Transfers of personal information;
Retention of personal information;
Your rights;
Marketing;
Risks and how we keep your personal information secure;
Links to other websites;
Changes to our privacy policy; and
Questions and complaints.

(E) Your rights: Your rights regarding your personal information are set out in section 7.

(F) What you need to do and your confirmation to us: Please read this privacy policy carefully to understand how we handle your personal information. By engaging with us as described in this policy, you confirm that you have read and understood its terms.

The detail – Key information you should be aware of

1. How we obtain your personal information

1.1 You may provide personal information as a result of communications regarding a tenancy for one of our properties or by attending one of our marketing events. You may also provide personal information by signing up for our newsletter using the online forms on our website.

1.2 We may also receive information from third parties, such as sellers of marketing lists or suppliers, referred to as “third-party sources” or “suppliers” throughout this policy.

2. Collection of your personal information and how we use it

Please refer to the section(s) below that best describe our relationship with you to learn what information we collect and how we use it. We refer to this as “personal information” throughout this policy.

2.1 Visitors to our website

(a) What personal information we collect

We, or third parties on our behalf, may collect and use the following information automatically when you visit our website:

(i) Technical information. This includes IP address, website address and country of access, requested files, browser type and version, browser plug-ins and versions, operating system, and platform. We use this information to administer our website, measure system efficiency, and analyse website access locations; and

(ii) Information about your visit and your behaviour on our website (e.g., the pages that you click on). This may include the website visited before and after ours (including date and time), time spent on certain pages, interactions such as scrolling, clicks, and mouse-overs, browsing methods, traffic data, location data, weblogs, and information provided when requesting services or downloads.

(b) How we use your personal information

We may collect, use, and store the above information to:

(i) improve and maintain our website; and

(ii) evaluate your visit, prepare reports or statistics, and enhance the website experience. Details will be anonymised where reasonably possible. Please see sections 2.5 and 2.6 for more details on our use of personal information.

(i) Some pages on our website may use cookies, which are small files placed on your internet browser when you visit our website.

2.2 Our customers or investors

(a) Information we collect:

(i) Name, business postal address, business email, phone number, job title.

(ii) Correspondence with us; and

(iii) Information from background checks (we will notify you in advance and explain usage).

(b) How we use this information:

We may collect, use and store the information listed above to fulfil contractual obligations, communicate about tenancy or investment opportunities, and provide news regarding GLP.

Please see sections 2.5 and 2.6 for more details.

2.3 Prospective customers

(a) Information collected: Name, business postal address, email, phone, job title, correspondence.

(b) Usage: To contact you regarding properties and provide news about GLP.

2.4 Our suppliers and their employees

(a) Information collected: Name, work contact information, job title, CCTV recordings (if on-site), correspondence.

(b) Usage: To manage services and communicate future service requirements.

Please see sections 2.5 and 2.6 for more details.

2.5 Additional purposes

Regardless of our relationship with you, we may collect, use, and store your personal information for the following additional purposes:

(a) To address any enquiries or issues you have regarding how we collect, store, and use your personal information, or any requests made by you for a copy of the information we hold about you. Even if no contract exists between us, we may process your personal information for these purposes where it is in our legitimate interests for customer services purposes;

(b) For internal corporate reporting, business administration, insurance coverage, security of company facilities, research and development, and to identify and implement business efficiencies. We may process your personal information for these purposes where it is in our legitimate interests;

(c) To comply with applicable procedures, laws, and regulations. This may include situations where we reasonably consider it in our legitimate interests or the legitimate interests of others to do so, as well as where we are legally required to do so; and

(d) To establish, exercise, or defend our legal rights. This may include circumstances where we reasonably consider it in our legitimate interests or the legitimate interests of others to do so, as well as where we are legally required to do so.

2.6 Further processing

We will not use your personal information in any way incompatible with the purposes set out in this section. Please contact us using the details in section 12 if you require further information on the analysis we will undertake to establish if a new use of your personal information is compatible with these purposes.

3. Legal basis for using your personal information

3.1 We consider the legal bases for using your personal information as set out in this policy include:

(a) Performance of our contracts with you (e.g., the lease under which you rent one of our properties or the supplier agreement which exists between us).

(b) Compliance with legal obligations (e.g., health and safety, background checks to meet regulatory requirements).

(c) Where neither (a) nor (b) applies (and if applicable in your jurisdiction), processing is necessary for our legitimate interests or the legitimate interests of others (e.g., ensuring website security). Legitimate interests may include:

(i) Running, growing, and developing our business;

(ii) Selecting appropriately skilled and qualified suppliers;

(iii) Conducting marketing, market research, and business development;

(iv) Providing services to our customers; and

(v) Performing internal group administrative activities.

4. Sharing your personal information

4.1 We may share your personal information with our group companies where it is in our legitimate interests to do so for internal administrative purposes (e.g., corporate strategy, compliance, auditing and monitoring, research and development, and quality assurance).

4.2 We may also share your personal information with the following third parties:

(a) Service providers (e.g., database hosting, platform providers, mailing services, or background check providers);

(b) Property and facilities management providers;

(d) Company secretarial service providers; and

(e) Lawyers and other professional advisers.

4.3 We will ensure that any third parties with whom we share your personal information are subject to privacy and security obligations consistent with this privacy policy and applicable laws.

4.4 We may also disclose your personal information to third parties:

(a) Where it is in our legitimate interests (if applicable) to do so to run, grow, and develop our business:

(i) if we sell or buy any business or assets, to prospective sellers or buyers and/or their professional advisers;

(ii) if all or a substantial part of GLP or any of its affiliates’ assets are acquired, personal information held by GLP may be one of the transferred assets.

(b) Where we are legally required to disclose information to comply with any legal obligation, any lawful request from government or law enforcement officials and as may be required to meet national security or law enforcement requirements, or to prevent illegal activity;

(c) To enforce or apply our terms and conditions or any other agreement or to respond to claims, protect our rights or those of a third parties, or prevent illegal activity;

(d) To protect the rights, property, or safety of GLP, our staff, our customers (including residents) or other persons. This may include exchanging personal information with other organisations for the purposes of fraud protection and credit risk reduction.

4.5 We may also disclose and use anonymised, aggregated data about users of our website or our goods and services for the purpose of analysis, internal reporting, or reporting to our group or third parties, and for marketing and promotion purposes.

5. Transfers of personal information

5.1 Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using our services you understand that your information will be transferred to countries outside of your country of residence. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.

5.2 If you are located in China, please see our privacy statement on our Chinese website (https://www.glp.com.cn/about/privacy.html), which sets out additional information about the transfer of your personal information.

6. Retention of personal information

6.1 We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and in accordance with applicable law.

6.2 The criteria used to determine our retention periods include:

(a) The duration of our ongoing relationship and provision of services (e.g., as long as you keep using our services);

(b) Legal obligations requiring record retention; and

7. Your rights

7.1 In some circumstances, you have certain rights regarding your personal information, as summarised below. If you would like further information in relation to these or would like to request to exercise any of them, please contact us via email at pdpa@glp.com

(a) Right of access: The right to request access to any personal information we hold about you.

(b) Right to update your information: The right to request an update to any of your personal information which is out of date or incorrect.

(c) Right to delete your information: The right to ask us to delete any personal information which we are holding about you in certain specific circumstances.

(d) Right to restrict use of your information: The right to ask us to restrict the way we process your personal information in certain specific circumstances.

(e) Right to stop marketing: The right to ask us to stop using your personal information for direct marketing purposes.

(f) Right to data portability: The right to ask us to provide your personal information to a third-party provider of services.

(g) Right to object. The right to ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our or another person’s legitimate interest.

7.2 If you are located in China, please see our privacy statement on our Chinese website (https://www.glp.com.cn/about/privacy.html) for China-specific rights.

8. Marketing

8.1 We may collect and use your personal information for undertaking marketing by email, telephone, and post.

8.2 We may send you certain marketing communications (including electronic marketing communications to existing customers) if it is in our legitimate interests to do so for marketing and business development purposes.

8.3 However, we will always obtain your consent to direct marketing communications where we are required to do so by law and if we intend to disclose your personal information to any third party for such marketing.

8.4 If you wish to stop receiving marketing communications, you can contact us by email at pdpa@glp.com.

9. Risks and how we keep your personal information secure

9.1 The main risk of our processing of your personal information is if it is lost, stolen or misused. This could lead to your personal information being in the hands of someone else who may use it fraudulently or make public information that you would prefer to keep private.

9.2 For this reason, GLP is committed to protecting your personal information from loss, theft and misuse. We take all reasonable precautions to safeguard the confidentiality of your personal information, including through the use of appropriate organisational and technical measures. Organisational measures include physical access controls to our premises, internal policies, staff training, and confidentiality obligations for employees and third parties. Technical measures include password-protected system access, encryption, anti-virus software, and logical separation of data.

9.3 In the course of provision of your personal information to us, your personal information may be transferred over the internet. Although we make every effort to protect the personal information which you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal information transmitted to our website and that any such transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorised access to it.

10. Links to other websites

Our website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of such third-party websites or any association with their operators. This privacy policy only applies to the personal information that we collect or which we receive from third-party sources, and we cannot be responsible for personal information about you that is collected and stored by third parties. Third-party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites. We do not endorse or otherwise accept any responsibility or liability for the content of such third-party websites or third-party terms and conditions or policies.

11. Changes to our privacy policy

We may update our privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

12. Questions and complaints

12.1 If you have any queries or complaints about our collection, use, or storage of your personal information, or if you wish to request to exercise any of your rights in relation to your personal information, please contact pdpa@glp.com. We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal information.

12.2 If you are located in China, please see our privacy statement on our Chinese website (https://www.glp.com.cn/about/privacy.html), which sets out additional information about your right to complain to a Chinese data protection authority.

The practices described in this privacy policy statement are current as of 19 September 2025.